FAQ: The Wildsea RPG
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Can I see the final design of the Collector's Edition, Firefly Folio, etc.?

Eventually we will release mockups and final proofs for both the Collector’s Edition and Firefly Folio. However, those items will be revealed closer to fulfillment and still need to be designed. This is a production Kickstarter where we are using the majority of funds raised to complete the production of all of the physical products, including the books and screens.

Last updated: November 06, 2020 07:35

What's the difference between the Collector's Edition and Standard?

Content wise, they will be exactly the same. The Collector’s Edition will have a variant cover with a different, premium finish and will be printed in a much more limited run than the Standard Edition.

Last updated: November 06, 2020 07:35

What's a Community Copy?

Community Copies are a means for the less fortunate to enjoy digital content. A native feature of itch.io, Community Copies allow digital PDFs to be claimed by anyone on a game’s site. We will be adding Community Copies commensurate to the number of higher tier backers we have in batches once our itch.io is up and we are fully released.

Last updated: November 06, 2020 07:37

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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